Accessibility

1. Our Commitment

We want everyone to be able to use our online store without restrictions—regardless of individual abilities or assistive technologies used. For us, accessibility is not an afterthought, but an integral part of quality, usability, and technical diligence.

This website is continuously being developed to meet legal requirements for digital accessibility and to improve the user experience for all visitors.

2. Status of Compliance with Requirements

This online store is guided by the provisions of the

  • Accessibility Enhancement Act (BFSG)
  • EN 301 549
  • the Web Content Accessibility Guidelines (WCAG) 2.1 at Conformity Level AA

The website is currently partially accessible. The requirements are largely met. However, individual content or functions may still have limitations.

3. Accessibility Measures

To ensure accessibility, the following measures, among others, have been implemented:

  • Clear structuring of content using semantic HTML
  • Keyboard operability of key functions (navigation, shopping cart, checkout)
  • Alternative text for relevant images
  • Sufficient color contrast
  • Responsive design for various devices
  • Clear and understandable forms with labels

Accessibility is regularly tested and optimized.

4. Remaining barriers

Despite our best efforts, the following issues may currently cause limitations:

  • Some PDF documents may not be fully accessible
  • Third-party content (e.g., payment providers or embedded tools) is beyond our direct control
  • Older content may occasionally have structural issues

We are working to resolve these issues step by step.

5. Feedback and Contact

If you notice any accessibility barriers on our website or encounter difficulties while using it, please contact us. We take your feedback seriously and strive to find a timely solution.

Accessibility Contact:
Ivovital GmbH, represented by Managing Director Navina Berretta
Vor den Höfen 28, 31303 Burgdorf
05136 9776420
mail@ivovital.de

6. Enforcement Procedures

If you do not receive a satisfactory response to your inquiry within a reasonable period of time, you may contact the competent enforcement body:

Conciliation Board under the Disability Equality Act
c/o the Federal Government Commissioner for Matters relating to People with Disabilities
Mauerstraße 53
10117 Berlin
www.schlichtungsstelle-bgg.de

7. Date of the Statement

This statement was created on March 12, 2026, and last reviewed on March 12, 2026.